Collins Psychology is committed to protecting the privacy, dignity, and confidentiality of all service users. We recognise that personal information shared with us is sensitive and we uphold the highest legal, ethical, and professional standards in how it is collected, used, stored, and protected. This Privacy Policy is informed by Irish and EU data protection law and the Psychological Society of Ireland Code of Professional Ethics.
Ethical and Legal Framework
We operate in accordance with the General Data Protection Regulation GDPR, the Data Protection Act 2018 Ireland, and the ethical standards of the Psychological Society of Ireland. The PSI Code of Professional Ethics requires psychologists to respect individuals’ rights to privacy and confidentiality and to collect only information that is relevant and necessary for the service provided.
Nature of Services
Collins Psychology provides online, self paced educational programs designed to support skill development and understanding. These programs are educational in nature and do not constitute individual psychological therapy, diagnosis, crisis support, or mental health treatment. Participation in online programs does not create a therapeutic psychologist-client relationship.
Information We Collect
We collect limited personal information such as your name, contact details, and payment or account information, as well as non-identifiable website usage data. We do not collect clinical assessment or therapy records as part of online program delivery. Information collected is limited to what is necessary to provide access to programs and communicate with you.
How We Use Your Information
Your information is used to provide access to online programs, manage enrolments and payments, communicate important program updates, and send supportive educational emails related to your participation. These emails may include reminders, learning prompts, and resources to support engagement. Email communications are educational only and do not provide therapy, clinical advice, diagnosis, or crisis support. You can unsubscribe from these emails at any time without affecting access to purchased programs.
Confidentiality and Disclosure
All personal information is treated as confidential. We do not share or sell personal data. Information will only be disclosed where required or permitted by law, including where there is a serious risk of harm, safeguarding concerns, or a legal obligation to disclose. Any disclosure is limited to the minimum necessary information.
Storage and Security
We use secure digital systems and appropriate safeguards to protect personal information from unauthorised access or misuse. Information is retained only for as long as required to meet legal, ethical, and administrative obligations.
Website Use and Cookies
This website uses cookies to support basic functionality and improve user experience. Cookies do not store personal or health information. We also use anonymised website analytics to understand how our site is used and to improve content and services. You can disable cookies through your browser settings if you prefer.
Your Rights
You have the right to access your personal data, request corrections, withdraw consent where applicable, and request deletion or restriction of data where legally permitted. You may also lodge a complaint with the Data Protection Commission Ireland.
Contact
If you have any questions or concerns about privacy or data protection, you can contact Collins Psychology via the contact details provided on this website. This Privacy Policy may be updated from time to time to reflect changes in legal or professional requirements.
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